Terms of Service

Effective date: 2025-09-15

Clear terms for using Roiyn, covering accounts, billing, acceptable use, and refunds in line with payment processor and platform policies.

Accounts and Access

  • Provide accurate information and maintain account security.
  • You are responsible for all activity under your account.
  • Integrations (e.g., Google OAuth) require explicit consent and can be revoked at any time in the provider’s settings.

Subscriptions and Billing

  • Paid plans are billed via a third-party payment processor (e.g., Paddle).
  • Charges recur per your selected interval until cancelled. Cancellation stops future renewals; access continues through the end of the current period.
  • Taxes may apply based on your location.

Refund Policy

We aim to be fair while preventing abuse and staying compliant with our payment processor and applicable platform policies:

  • No change-of-mind refunds for already-delivered subscription periods or digital features once accessed.
  • Refunds may be approved for duplicate charges, unauthorized charges, billing errors, or failure to deliver the core Service as documented, where not remedied within a reasonable time after you contact support.
  • Mandatory consumer rights in your jurisdiction are not affected; where law requires a refund, we will comply.
  • Approved refunds are processed to the original payment method; bank posting times vary (typically 5–10 business days).
  • To request a review, email billing@roiyn.com with your account email, charge ID, and details.

Acceptable Use

  • No spam, abusive content, or unlawful activity.
  • Respect third-party terms (e.g., Google, email providers).
  • Do not attempt to circumvent rate limits or security controls.

Data and Privacy

Our Privacy Policy explains how we collect, use, and share information, including Google OAuth and payment processing.

Termination

We may suspend or terminate access for violations of these Terms or legal requirements. You may cancel at any time from your account or by contacting support.

Disclaimers and Liability

The Service is provided “as is” to the extent permitted by law. We are not liable for indirect or consequential damages. Some jurisdictions do not allow certain limitations; where applicable, protections apply to the maximum extent permitted.

Changes

We may update these Terms. Material changes will be notified in the Service. Continued use after an update constitutes acceptance.

Contact

For questions about these Terms or refunds, contact support@roiyn.com.